Terms of Service

1. Agreement to Terms

By accessing or using BravoScheduler ("Service", "Platform", "Software"), operated by BravoScheduler, Inc. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

2. Description of Service

BravoScheduler is a cloud-based project management and scheduling platform that provides AI-powered scheduling, team collaboration, resource management, and related services. The Service is provided on a subscription basis with various pricing tiers.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Registration and Security

3.1 Account Creation

You must create an account to use certain features of the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

4. Subscription and Payment Terms

4.1 Pricing and Billing

Certain aspects of the Service are provided on a paid subscription basis ("Subscription"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select.

4.2 Free Trial

We may offer a 14-day free trial to new users. At the end of the free trial period, you will be charged the applicable subscription fee unless you cancel before the trial period ends. We reserve the right to modify or terminate free trial offers at any time without prior notice.

4.3 Automatic Renewal

Your Subscription will automatically renew at the end of each Billing Cycle unless you cancel it before the renewal date. You authorize us to charge your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel the Subscription.

4.4 Price Changes

We reserve the right to modify our subscription fees at any time. Any price changes will be communicated to you with at least 30 days notice. If you do not agree to the price change, you may cancel your Subscription before the change takes effect.

4.5 Refund Policy

All fees are non-refundable except as required by law or as explicitly stated in these Terms. We do not provide refunds or credits for partial months or years of service, or for periods in which your account is inactive.

4.6 Payment Information

You agree to provide current, complete, and accurate payment information. You agree to promptly update your account and payment information, including email address and payment method, so that we can complete your transactions and contact you as needed.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• Submit false or misleading information
• Upload or transmit viruses, malware, or any other malicious code
• Collect or track personal information of others without their consent
• Spam, phish, pharm, pretext, spider, crawl, or scrape
• Interfere with or circumvent security features of the Service
• Use any automated system to access the Service in a manner that sends more request messages than a human can reasonably produce
• Engage in unauthorized framing of or linking to the Service
• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service

6. Intellectual Property Rights

6.1 Our Property

The Service and its original content, features, and functionality are and will remain the exclusive property of BravoScheduler, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6.2 Your Content

You retain all rights to any content you submit, post, or display on or through the Service ("Your Content"). By submitting, posting, or displaying Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute Your Content in any and all media or distribution methods for the purpose of providing and improving the Service.

6.3 Content Responsibility

You are solely responsible for Your Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to use Your Content and that Your Content does not violate any third-party rights or applicable laws.

7. Data Security and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

You acknowledge that you are responsible for maintaining the confidentiality of your data and for ensuring that you have appropriate backups of any critical information stored on the Service.

8. Third-Party Services and Links

Our Service may contain links to third-party websites or services that are not owned or controlled by BravoScheduler, Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

9.2 No Warranties

WE DO NOT WARRANT THAT (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRAVOSCHEDULER, INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST TWELVE (12) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to defend, indemnify, and hold harmless BravoScheduler, Inc., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@bravoscheduler.com. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or we may bring a formal proceeding.

11.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in the English language in the state of Delaware, United States.

11.3 Class Action Waiver

YOU AND BRAVOSCHEDULER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Exceptions

Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service or intellectual property infringement without first engaging in the informal dispute resolution process described above.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, and the parties hereby consent to personal jurisdiction and venue therein.

13. Export Compliance

The Service may be subject to export laws and regulations of the United States and other jurisdictions. You represent that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

14. Data Processing and GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We act as a data processor for customer data you upload to the Service, and you act as the data controller.

You are responsible for ensuring that your use of the Service complies with all applicable data protection laws, including obtaining necessary consents from your users and employees whose data you process through the Service.

15. Service Level Agreement (SLA)

We strive to maintain a 99.5% uptime for the Service on a monthly basis. Scheduled maintenance windows and third-party service outages are excluded from this calculation. If we fail to meet this SLA, you may be eligible for service credits as outlined in our SLA policy, which is available upon request.

Service credits are your sole and exclusive remedy for any failure to meet the SLA. We are not liable for any damages, losses, or other consequences resulting from service interruptions.

16. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

17. Severability and Waiver

17.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

17.2 Waiver

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and BravoScheduler, Inc. regarding the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the Service.

19. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

20. Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

21. Contact Information

If you have any questions about these Terms, please contact us at: